Need a second wind?
We can help with game issues, purchases, and anything that feels off. Email support@outworldapps.com.
A screenshot can help. Never send your password, payment card details, or full purchase token.
How do I play?
Swipe pink distractions away and tap green opportunities before they reach the bottom. Build a combo for a bigger score. Two social encounters pause the timer and let you choose the next part of your story. Finish a chapter to unlock the next. The daily check uses the same seed for everyone and does not allow continues.
Can I play without swiping?
Yes. Enable Tap controls in Settings. Both card types can then be cleared with a tap. You can also turn off music, haptics, and background motion. Color is backed up by labels and icons.
Where is my progress?
Progress stays on your device; the browser and mobile editions do not sync. Uninstalling or clearing site data may delete it. Reset local progress removes scores and earned items; it does not cancel or refund store purchases.
My purchase has not appeared
Make sure you are signed in to the same Apple or Google account, have a connection, and choose Settings → Restore purchases. Pending payments grant the item only after the store confirms payment. The store can temporarily be unavailable, including in a browser, on unsupported devices, or before the mobile product is released. Contact us if a confirmed purchase still does not appear.
Can I get a refund?
Request an Apple purchase refund at Apple's Report a Problem or see Google Play refund instructions. Store refund decisions and eligibility are managed by the provider.
Why is a reward ad unavailable?
Ad availability depends on connectivity, region, consent, and inventory. Ads are optional. A reward is granted only when the ad provider confirms completion. There is one second wind and one double-sparks reward per run; the daily challenge does not allow second winds.
Found a bug?
Tell us the steps to reproduce it and whether it happened in a chapter or daily check. Your feedback helps make the next era better.